COVID-19 - We're open as usual with Next-Day Deliveries available too. Find out more information here.

Price Match Promise Free UK Delivery* on orders over £50

Help & Contact

Top Questions

Orders & Delivery

Returns & Refunds

Technical Help

What can we help you with?

Choose a category below to get started.

Product Questions

When's it back?

Covid-19 Updates

In this difficult time, we'd like to reassure our customers that we are open as usual.

NEXT-DAY SHIPPING AVAILABLE on all orders placed before 2pm. Orders placed after 2pm will arrive the day after next. Some exceptions may apply, see here.

For the foreseeable future, our office-based employees are working from home, including our Customer Service Team. We're experiencing unprecedented demand at the moment. So, we've removed our telephone service in order to ensure that we can provide a fair and efficient service to all customers. We'll only make outgoing calls in emergencies or where no other means of communication is possible.

If you need to contact us, please chose a category here. We're responding to emails in record times so we're only ever a click, or two, away.

Proud to have worked with

london zoo imperial college london bbc channel4 manchester university edinburgh zoo stepney city farm dinosaur adventure
join us on youtube join us on google plus join us on facebook follow us on twitter

Stay Connected

Sign up for the latest news, offers and products

Shop with confidence

payment methods