Can I cancel or edit my order?

Note: Cancellations cost us time and money. Please think carefully before cancelling your order. We're a family business and we're working at full capacity due to the Covid-19 pandemic. If you're unsure whether you need an item, please don't buy it as it could be sold to somebody in more need than you.

If you later have to cancel an order, we then need to take the time to find it, unpack it and re-stock it. This takes lots of time and energy that could be better spent serving other customers. We ask everyone to be considerate at this difficult time.

If you really need to edit or cancel your order, you are welcome to do so. Just use the "Contact Us" button below. Refunds can take up to 48hrs. Please ensure you fill-in all the fields to avoid any delays to your refund.

You'll need to tell us by midday. After that, we'll have already paid DPD for the collection and it will be too late to make any changes.

If you've already received your order and wish to change or cancel it, see our returns & refunds page.