COVID-19 UPDATE: We're OPEN AS USUAL. But no deliveries on Bank Holiday Weekend (23rd-25th May) Find out more here.

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Covid-19 Updates

In this difficult time, we'd like to reassure our customers that we are open as usual.

NEXT-DAY SHIPPING AVAILABLE on all orders placed before 2pm. Orders placed after 2pm will arrive the day after next. Exceptions apply, see here.

However, following government advice, we have encouraged our staff members to work-from-home where possible. This means that we are running a reduced telephone service and using emails instead.

We encourage all customers to use email (sales@theincubatorshop.co.uk) or the Contact Us page wherever possible. It's very difficult for us to take phone calls at the moment due to staff working from home, but we've increased our email capacity so we will reply to any emails very quickly.

We'd like to take this opportunity to send our well-wishes to everyone affected by the Covid-19 pandemic. Be kind to your neighbours and ensure that every action that you take is in the best interests of the entire population.

NOTE: Please be aware that Monday 25th May is a bank holiday. Consequently there'll be no collections or deliveries on that day.

  • If you order on Thursday (before 2pm), a next-working-day service will arrive Friday.
  • If you order on Friday (before 2pm), a next-working-day service will arrive Tuesday.
  • If you order after 2pm Friday, or any time Saturday-Monday, a next-working-day service will be packed Tuesday and arrive Wednesday.

Please plan accordingly.

 
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