IMPORTANT: WE WILL BE CLOSED FROM FRIDAY 29th - MONDAY 1st APRIL FOR EASTER: Please see our updated delivery page for full details.

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Testimonials

En referencia a su correo he de comentarles que el paquete llegó el sábado dia 21 y aunque no lo he repasado con exactitud parece ser que está todo correcto. El servicio se ha ajustado perfectamente a lo acordado y me siento satisfecho.
Josep, Amer
vi faccio sinceramente i miei complimenti per la precisione e puntualità del servizio.
ho già comunicato il vostro sito ad amici allevatori. Cordialmente

Paolo, Italy
Greetings from Finland!

I just received incubator for reptiles. I'm new in breeding my Testudo Horsfieldii tortoises. Ordering a product and delivering it went very well. I think in that area you are doing great.

Nina Saine, Finland
I found the service to be first class and talking to your colleagues on the phone I found them to be very helpful and polite. My partner who works for a large Animal Sanctuary is certainly recommending them about you or any visitor or outsider that will be interested.
Netta, Cromer
I thought your service was fantastic, I had help on which products when ordering and was kept up to date via e-mails and text messages during the delivery process

I would recommend you to anyone

Thanks

Nicola, Surrey
5star is spot on. My incubator advance landed just when you said it would. Very pleased with it. I had some questions about the incubator and with one phone call all my worries were put at ease. Extremely helpful on the phone and I have already highly recommended you're self's to others. Thank you very much to all at the incubator shop. Very pleased customer.
Colin, Northern Ireland
Very happy with the level of service. Good communication, web site easily navigated with wide range of equipment and resources. Prompt delivery service. What more could you ask for? Many thanks.
Andrew, Chichester
The service was first class. The delivery time given was to a minute and the product was well wrapped. I was delighted with the product and the service.

Steve, Barnsley
Fantastic service I shall always use you for all my poultry needs in future - customer service excellent.
Maria Penn, Somerset
Thank you for very good service. I have recently ordered a brooder, and an incubator from you and the service has been first class. The items have been despatched and delivered safely on time, and have been well packed. Thank you
Mary Price, Malvern
Fantastic service, friendly helpful clear communication, fast well notified delivery. Thank you very much, will definately use again & recommend to others.
Lissa Wood, Bishop's Castle
Fantastic company, great web site, easy for technophobs like me. Service to a level I only dream of, the guys are so helpful and pleasant to deal with. No problem too small for them to help. A 5* service from a 5* Company. Thank you for all your help. The Big Companies could learn so much from you guys. Well Done.
Fiona Roberts, Camborne Cornwall.
Friendly helpful staff, super fast delivery, arrived on time, nothing was too much trouble, really really pleased, hope we have lots of baby chicks in a couple of weeks. Thank you
Joy4kids, West Lancashire
Excellent service, from ordering to delivery, Email & TXT to inform me of delivery time, website full of very handy info for novice (me), wouldnt hesitate to use again, thank you
Johanne Riches, Kent
Absolutely brilliant service, arrived before the date stated on e-mail. Great website totally 5 stars :-)
Tracey Steele, Devon
Thanks again for the great customer service. The website was very easy to use and the communication for delivery was excellent. "Five Star" rating.
Allen Shortt, Northern Ireland
Just wanted to let you know I've never had such amazing service! I really appreciated the email and text that was sent informing me of the delivery time- more companies should do this! The website was very easy to use and very informative.
Sasha, Brighton
My 3rd order... many thanks for the fast delivery to Berlin and the very good "FIVE STAR" customer service.
Sebastian, Berlin
I have bought various things from you over the last few years and have found your service in all the areas below has been absolutely brilliant - definitely 5-Star plus! Thank you again for all your excellent service and help.
Celia, Oxford
I've been super impressed with all from start to finish, what a professional and slick job you do. From the kits to the extended guarantees, its all great. Just waiting to see if anything hatches now! I've no doubt it will. Many thanks again for your excellent service.
Bryn, Holywell
Your service is excellent, fast delivery, competitive prices. I recommend you to any one, I will use you again.
Andy, Herefordshire
The website has a clear layout and was easy to navigate. I think you have a good range of products and your starter kits are perfect for beginners and are at a good price.

The delivery service was excellent, my product arrived on time and was carefully handled and labelled fragile.

I am especially pleased with your communication, the updates on the delivery were very helpful and the courier's tracking system was also very good. I am pleased to have used this website to buy an incubator.

Christopher Stanley, Dudley
Good selection of product and easy to use website. Fantastic quick and secure delivery.
Chris Arnott, Hungerford
I must just say that I have been very impressed with the way that this order has been looked after. Your service has been to a very high standard. So often you find that service is lacking, even in these hard times. The 5 Star service that you claim on your site is fully justified, your prices are completive and the 25 years’ experience shows. The web site is well laid out and easy to navigate, so well done, thanks again and I will use you for future requirements.
Tony Blankley, Republic of Ireland
Excellent service from start to finish. Very polite and helpful in all my dealings. I Have now hatched 18 chicks with many thanks to Tony. 100% for service and helpfulness. My grandchildren are so excited to see the babies and it is with great pleasure that I recommend the Incubator Shop

Harold Maplesden, Portsmouth
I used The Incubator Shop after I had an emergency when the incubator I had previously ordered from Ireland turned up broken and I was in possession of my new hatching eggs.

As far as im concerned they couldn't have been more helpful. I phoned them up that morning and my new incubator was with me by that afternoon. As it happened Mike was on his way to London and was very happy to make a little detour and personally deliver the incubator to me at no extra cost. Now my eggs are happily incubated and I am eagerly awaiting arrival of my new chicks.

It does restore faith that there are still people that are prepared to go out their way to help others. As far as I am concerned I will now be getting all my supplies from The Incubator Shop and I cannot recommend their service enough - absolute 5 star service!!

Julie Hill, Nottinghamshire
Competitive prices, Fast service, Fast delivery and Good quality products - what else could you ask for.
Phil Drinkwater, Coventry
In regards to this email there is nothing that can be done to improve your customer service!!! We have recently been incubating eggs and have purchased our initial equipment from yourselves, from the clearness of your descriptions on your website through to the easiness of payment and following on to your speedy delivery when it came to purchasing our next incubator there was only one place we wanted to go and that was to yourselves. Excellent customer service and ease of use, we have not had any reason for any complaint at all, incredibly satisfied.
Y Magill, Norfolk
I received five star service, and have been really happy with all aspects of my purchase. It arrived within two days, even though I opted for budget delivery, and I was even given an hour slot in which it would arrive so that I could ensure I would be in.
Compared to another purchase we made with another company at the same time which it took over two weeks to wrestle out of Parcelforce this delivery was smooth and exactly what I would have wanted.

M Hawkes, Kent
I was really impressed with everything - right through from my initial look on your website (very user friendly and eye catching), to the person I spoke to on the phone, to the delivery (on time and kept informed). Very pleased with the products ordered as well.
What would I change? Nothing - keep up your excellent service

Mr Workman, Tewkesbury
I am delighted with products purchased and service provided.
Sally Hollis, West Midlands
Un servicio excelente y seguiré comprando por la confianza del servicio que dais, muchas gracias.
Miguel Campmany, Spain
Website: Good, fast and easy to navigate
Products: Everything I could want, and more
Delivery: Fast and on time
Communication: Very nice and fast answers

All in all Perfect, thank's a lot for a nice experience

Kim Bork Larsen, Denmark
This is the third incubator I have bought from you. Service was superb and it is always good to know you are at the end of the phone if I need help
Cornwall Turkeys, Cornwall
I have had 2 orders from you now and I just want to say that your service is exceptional. With you, next day means next day. What a relief to find a company that does what it says - and your products are excellent also, competitively priced and of good quality. I will have no problem in recommending your company to anybody wanting quality and service in poultry products.
Sue Hamer, West Yorkshire
Delighted with the service, communication and speed of delivery of my brooding kit. I forgot to include an item in my first delivery and it was sent immediately so that my incubation could go ahead as speedily as possible. Will use this shop for all such purchases. Thank you
Helen Urquhart, Fife
Very pleased with product we have it running now and look forward to the outcome. The service provided was very good and we was informed of every stage many thanks will return when we need anything else
Kayleigh, Hailsham
Thank you for a fantastic service, fast delivery, Very happy with product. Will definitely use again

Joan Yates, Leicestershire
Quality service and delivery,could not fault this top provider of poultry equipment.
Ian , Birmingham
I cannot fault the service provided by The Incubator Shop and as always give a 5 star positive feedback rating. Many thanks
Keith Jones, Wales
Top class service, great delivery, on time and I even got a text to say when the courier would arrive. Prices are good and great support over the phone.
I have used The Incubator Shop twice now and I will be using them again in the future, shame that all companies are not like this!!!!

Russell Smith, Buckinghamshire
What a fantastic service, ordered on Thursday and arrived in rural France on Monday morning, absolutely delighted, cannot wait to get started
Marylyn Wright, France
excellent website and service. Fantastic communication on delivery time, very useful for busy people. Thank You
Helen Sleeman, Guildford
This is the best internet shopping company I have come across - easy to use website, great feedback through the order process and quick delivery - Thank You
Rick Nelms, Cambridge
The website is incredibly clear and easy to navigate. The delivery of our goods was extremely efficient and we really appreciated the notification of times. We will certainly use your service again
Sally Harris, Northamptonshire
Fast delivery service, excellent range of products, good value and quality. Will definitely use this website again. Thank you
Wendy Foster, Norfolk
Have no idea how you can improve anything as we are more than satisfied. A big thank you to all at The Incubator Shop.

Mandy Read, Suffolk
I have ordered two items from you in the past few weeks. The delivery and information you gave was excellent, as is your web site. next time we need anything I shall come to you and I shall pass on your details to friends

Many thanks and Well Done

Ian Jones, Kent
Very happy with all aspects of the service. Particularly so with delivery arrangements and communication. Product range and price was excellent and the website was clear and easy to negotiate. What more could a customer want, keep up the good work
Ruth Stewart, Fife
Je souhaitais vous informer que j'ai été ravi de votre service de la commande jusqu'à la reception .

Continuez comme ça!

David Noel, Italy
I was very pleased with your service, so prompt, the item was as advertised, no complaints at all excellent. Thank you
Margaret Jackson, Surrey
I thought they were all fantastic, cheapest I could find the product, website easy to navigate, fast delivery and even left it somewhere when I wasn't in. Almost instant replies to emails. Thank you for an A* experience.
Russell, Whitby
In my opinion you gave an excellent outstanding service from the moment I ordered my incubator to the delivery, my emails were responded to almost immediately with good advice to questions asked, a 5* service, keep it up.
Beverley Walker, France
Excellent service. My item arrived extremely quickly in the allotted time slot I was given. Could not improve service.
Terry, Yorkshire
Alles ist bestens, die Ware ist wohlbehalten angekommen.
Vielen Dank für die freundliche Zusammenarbeit.

Jurgen, Germany
Excellent service:, easy to use website, good information regarding my order status, fast delivery. Highly Recommend.
L Beary, Essex
Thank you so much fast delivery, all equipment as described just waiting for our chicks now!
Emma, Nottingham
We were very happy with the service which we received and the delivery time was excellent, the incubator arrived at 9.00am the following morning.
Mr Shuttleworth, West Yorkshire
This is the second thing I have bought from your website, and I have to say on both occasions the service has been absolutely excellent!

Really appreciated

Thank you

Brenda, Hampshire
Very impressed with the website, my incubator arrived quickly. I would recommend your site to other friends and like minded people.
Many thanks

Karin, Dorset
Unfortunately there is nothing I can think of that would improve the excellent service we received from you, so the only think I can suggest is to keep up the good work
Caroline Summerfield, Bristol
You wanted feedback, well I think the service you give is FAB. I've bought loads of stuff from you over the last 3 years & I've got to say the service is simply great. The web site is easy to understand & use & payment is secure. The goods arrive on time (my last order before expected), & in great condition. Whenever I've phoned I get a really friendly & helpful voice & have always had my questions answered. I've recommended you to loads of people & will continue to do so.
Fiona Stanley, Manchester
Hi, I couldn't fault the service to be honest. The basic delivery service still arrived in 2 days, the website was useful and help was provided over the phone.
Rachel Quinn, Nottinghamshire
Brilliant service. Just received my order on time and in full. Thank you very much!
Tara Bindoff, Reading
I think you exceeded all the usual efforts to make your customers content and I am very appreciative.
Keep up the good work and thanks

Mark Patterson, Isle Of Wight
Thank you for the very fast delivery of my order. Excellent service!

Jane Elliott, Powys
Your service was 5*. I have nothing to add that would make it better , it was the best !!!! I would definitely recommend you.
Cathy, Inverclyde
I was very satisfied with the web site, ease of ordering and the quick delivery.
thank you

St Nicholas School, Surrey
The service I have received from the Incubator Shop is the best I have ever had; you could not get a better delivery.

The product was perfect, I rang them for some advice and spoke to a gentleman who answered my questions no problem at all

5 star service at a good price

Steve, Kidderminster
I have to say that I was delighted with all aspects of my recent purchase.
John, Northumberland
I can't praise your service highly enough. The products arrived within the time frame promised, despite poor weather conditions, and they were as advertised. Your whole set up is excellent and, in my opinion, would be difficult to improve upon.
A Hawkins, Wiltshire
I was very pleased with the service I received from your company, my incubator was with me very quickly and securely wrapped in a box suitable for the journey.
Hamish Byrne, Hampshire
Extremely fast delivery and fantastic products 100% happy customer with 100% happy chicks! :)
Lesa, Tiverton
great service and delivery spot on time. Thank you
Lee Clarke, Birmingham
I was extremely satisfied by the service and web page everything was so easy to find on the website and also the delivery and product was very satisfactory. thank you.
Lorna Walsh, Ireland
I personally can't think of any way you could improve your on line business.
Your delivery, communication and advice was 100%, it was a refreshing change to deal with such helpful and efficient company.
Keep it up and thanks.

Anne Ashton, Newark
Very pleased with the service. I did provide feedback which was acted on promptly. Exceptional!
Dr Singh, Cheshire
I can highly recommend the Incubator Shop, their service is unbeatable and their after care second to none. I would have no hesitation in recommending them to my friends.
Keith Jones, Cardiff
personalmente sono stato molto soddisfatto dell'ottima fruibilità del vostro sito internet, dell'ampia offerta dei prodotti venduti e della loro dettagliata e chiara presentazione ed anche soprattutto dei tempi rapidi di consegna di quanto ordinato.

Cordiali saluti.

Mauro Castoldi

Mauro Castoldi, Monza
I am always impressed by your prices and service and never go anywhere else. It's great to deal with people who really know their products and take the time to properly answer any questions. I recommend you to others all the time and will continue to do so. Thanks for providing such a great service :)
Norfolk Garden Chickens, Norfolk
Very pleased with the service, quick delivery, good equipment and happy for me to phone if I have any problems

Thanks

Phil

Philip Middleton, Cranbrook
I would struggle to offer any areas that need improvement, we were most impressed with the help over the telephone.


Kind regards

Kim Barker

Kim Barker, Essex
I am very impressed with the service you have provided and would recommend your company very highly.

Once again thank you

Mrs Jones

Patricia Jones, Cardiff
Many thanks for the fast delivery to Germany. Your service is excellent.
I give you 5 stars *****.

Best wishes, Sebastian.

Sebastian, Germany
I am very impressed with your service and the speed of my order. Everything in the box is in good order.

Thank you

Warren Dixon, Durham
Hallo es gibt nichts zu verbessern ich bin mit allen Ihren Punkten sehr zufrieden
Stefan, Germany
I don't think you need improvement anywhere.
I was 100% happy with your service.

Mr Mayne, Penzance
Many thanks for the fast delivery to Germany. Your service is excellent. I give you 5 stars.
Bastian, Berlin
No improvement needed! Always great.
Best wishes

Felicity, Berkshire
Your service was very quick and efficient and the goods arrived when predicted.
Thank you

Heather , Hertfordshire
Very pleased with the whole service. Delivery was quick and parcel arrived well packaged. Very pleased with brooder that I purchased. I would recommend this shop to my friends.
Mrs Webster, Derbyshire
We are very happy with your website, service and delivery which has been faultless. We needed fast delivery to start an incubation programme and everything arrived the next day, without fuss. We now have 12 beautiful booted bantam chicks charming everyone on our farm, and one very proud cockerel !!
Michael , Southampton
Thank you for your help. I have been treated very well and your product range is fine, your communications excellent. You have always delivered every thing I have asked for on time.
As far as im concerned you need not update your services. Hope we have many years of trading.

Colin, Taunton
To be absolutely truthful I really cant see how you can make any more improvements. I am delighted with the service and help you have provided so far and I fully intend to return in the future.
Lorraine, Devon
Hi There,

I can only comment on your delivery service which was 1st Class.

Kevin, Maidstone
I can't think of anything to improve on. Web site was easy to navigate with a good range of products and delivery was fast considering it was the christmas period.

So Thank You very much.

Mr Williams, Caernarfon
I am glad of the opportunity to feed back on the recent service received during my order of an Incubator, Pump and Chick Brooder.

I found the service to be excellent - in terms of the ease of ordering, the response from your company and the speed with which the goods were received, as well as the competitive pricing.

Fiona Knowles-Holland, Chester
Thank you - your service was the best possible with virtual instant delivery.
Jacki, Milton Keynes
I would give you 100 percent in all the areas. The delivery service is brilliant for Ireland.

My Brinsea Ova Easy Advance Incubator is fantastic.

I reckon that my incubator is almost as good as a broody hen for hatching.

Rob, Ireland
buongiorno,

ho ricevuto oggi stesso il prodotto da me ordinato. sono molto sodisfatto. credo che offriate un ottimo servizio e non riesco a trovare niente di ulteriormente migliorabile.

Massimiliano, Italy
Blitzversand, Top Ware, netter Kundendienst. Super Webseite. DANKE!!! Schöne Weihnachtsfeiertage und einen guten Rutsch.
Mathias, Essen
Hi

You website is very good and we were easily able to find what we wanted. Delivery was prompt and the incubator was packed securely and arrived safely. We are looking forward to starting to hatch our own eggs and have chickens in school.

Many thanks.

Kathryn, Yeovil
Fantastic speedy service.
Havent checked goods as yet as chrimbo pressies, but very impressed and loved the website.
well done!
aby

Aby, Glastonbury
Thank you for the advice yesterday, Incubator arrived on time and is up and running already :)

I will happily recommend the incubator shop to anyone, great service all round :)

Merry christmas

Andrew

Andrew, Boston
Today I have get the Pad Clip´s and Humidity Cards

That was very very nice and thanks for great support.

The next orders I send anytime to your company...

Andreas, Germany
Hi! Im very happy with everything from this website. All from the site to asking questions. I always got quick answers and very very thankfull for that. Wonderful site which I strongly recommend to others! Thanks for all.
Alf Lindberg, Sverige
bonjour, concernant votre site je reste ravie de l'avoir utilisé. facilité de payement, rapidité de livraison et description des produits tres bien.
je suis satisfait.

Charmant, Marseille
Many thanks, How efficient your are - hope to do business with you again!

Sally Kitchener, Elgin
I found everything about your service to be exellent - the range of products listed on your very clear and helpful website, the fast delivery service and the quality of the product I ordered.
Neil Johnson, Exeter
100% from me cannot fault your all round service
Stewart, Gloucester
I already knew the exact product I wanted and you were competitive on price. Web site well laid out, easy to find the product I wanted and easy to place the order. Confirmation emails follow good practise. Concise and clear etc etc. Delivery was prompt and well packaged.

I was pleased with the service

Robert Mitchell, Herefordshire
Möchte mich für die gute arbeit und fürn top servies bei ihnen bedanken.

Maxi, Germany
Congratulations on your fantastic goods and service, it was a pleasure to do business with you and I would like to add that when the time comes that I need any further brooding equipment, the Incubator Shop will be my first option once again.
Barry Wilkinson, England
Sres. Me lo ponen muy dificil, ya que me primera experiencia ha sido del todo satisfactoria, atención, entrega, y por supuesto el producto, ha sido tal como me habían indicado en su pagina. Solo me resta indicarles que voy a recomendar The incubatorshop a todas mis amistades
Mateo Parpal, Spain
I can honestly say that I was deeply impressed with all aspects of your service. The website was comprehensive, informative yet easy to navigate. The delivery service was brilliant, arriving within the specified 1 hour window without any problems. The incubator 'kit' I chose looks to be of good quality and was well packaged. The item was a gift, and the recipient was delighted.

This was in every respect 5-star customer service. I would be happy to use your company again, and would recommend it to others.

Zoe MacDonald, Lincolnshire
Servicio excelente, envio muy rapido. Totalmente recomendable. Un saludo.
Belen Lopez, Gijon
Just keep doing what your doing, I wish other businesses were as good.

5 stars, You're worth it.

Phillip, Rugby
Votre site web es tres bien trouver sans difficulte
votre gamme de produit ma satisfait
votre service de livraison es parfait
corman romain

Romain Corman, Belgium
Used many times and excellent every time. Brilliant service
Zac Warr, Troon
Thank you. Your service is excellent
Vivienne, Wales
Many thanks for a fast efficient service which was delivered today. I am most impressed with your service and of course the product.
Graham, Dorset
Bonjour,
Rien a redire sinon que c'est parfait, comme matériel et livraison.

JC Mergaerts, Belgium
I would like to give you some constructive criticism but to be honest I couldn't as it was literally a 10/10 service from start to finish. The notice of the delivery slot was spot on and very rare these days.

As said, in one word perfect.

Adam Foster, Sussex
Your website is brilliant/friendly, able to look for the various products, egg capacity options, self explanatory, product description and various choices.

You have a great range of product as compared to other websites that I had searched at which made me settle for your company to make the purchase.
The product was delivered at the said date and time.
I was pleased with the prompt communication/update by the customer service team and entirely people I spoke to; good understanding of the customer relations.

I am happy to buy another product from your company or recommend friends. Thank you!

Erastus Nderitu , Bedfordshire
Well what can I say – great service, speedy delivery, easy website to order from and everything worked as it should at initial commissioning

I have a dozen fertile eggs arriving tomorrow – fingers crossed I’ll be successful. I’ll let you know how I get on – maybe even send some pics

Thanks again – highly recommend you to anyone

Cheers


Tony, Lincolnshire
I would most certainly recommend you to anyone else I know, wishing to buy an incubator, unfortunately customer service is something very much lacking here in France and its something the english feel passionate about

I was so surprised and all together pleased, how quick the incubator arrived, from the UK to France a total of 3 days! and that was including the weekend. Tony, was extremely helpful and we felt that he was trying to supply us with the best product for our needs not necessarily the most expense, so 110% satisfied

Teresa White, France
Hello,
We were happy with the speedy delivery, the way it was delivered, the contacting before hand. So all together we were very delighted, happy and soforth!
So carry on with the good service.

Hilda Koets, Germany
Very good service would be shopping here in the future, super fast delivery and quick at replying to emails nothing needed to improve on the service is excellent!
Hayley, County Durham
You seem to have a pretty comprehensive product range, your delivery time is amazingly fast & you are easily contacted via phone or internet. To be honest I cant think how you can improve on that!
Geoff, Cornwall
HOY HA LLEGADO EL PAQUETE CON EL KIT DE INCUBACION. MUCHAS GRACIAS POR LA PRONTITUD DEL ENVIO Y POR LA SERIEDAD DE SU EMPRESA. A PARTIR DE AHORA, PARA CUALQUIER PRODUCTO QUE NECESITE ESTAREMOS EN CONTACTO.
SALUDOS.

Julian, Canary Islands
I have to say that the service you gave was perfect. I cannot fault anything and your website was great to navigate. The item turned up next morning as promised and is currently full of eggs...fingers crossed !! Your prices were the most competitive I found. Overall I was very very satisfied and would be happy to recommend your service to anybody.
Thanks and well done
Dan Mason

Dan Mason, England
I have found your website the most easiest that I have come across so far, and the easiest to deal with! Thank you for your help and service, and will most definitely be shopping with you again.

Thank you for your service

Maggie Muir, West Yorkshire
Well I ordered on the internet on the 4th of August by standard delivery and it arrived by 10am the following day, fantastic turnaround, I will use them again
Peter Moore, Peterborough
I think your service is great, no problems with ordering or the fast delivery, perfect.
F Bean, West Yorkshire
I found your web-site, product range and delivery service superb. The incubator arrived promptly, we shall definitely be using this web-site again.

M Hooper, Hampshire
I have placed two orders with you and I have to say that I was surprised by the level of service given. I was kept informed throughout the transaction and the goods arrived as stated and on time. Very reliable and professional outfit and I will most definitely be recommending and using your service again.

Many Thanks

David Dwyer, Midlands
Hi

I don't think you need to make any improvements.

Your website is great, you had in stock the product I wanted, your communication and customer service were brilliant, so helpful with my queries and the whole reason I chose to buy from The Incubator Shop and my item was delivered very quickly.

5 Star service, thank you!

Jules, Guernsey
Thought I'd give you some feedback on the Ova Easy we came over to buy from you in April. In 20 odd years of incubation and hatching we've never had such good results, the machine just looks after itself, quietly getting on with the job.

The humidity pump was an excellent investment, takes all the worry out of whether there's enough or too much water being offered.

One big problem we have.....where do we put all the chicks?? Might have to move house at this rate!

On a serious note, Thank You so much for your advice and patience, we have passed your details onto lots of folk who have shown any interest in purchasing incubation equipment.

Jackie Mottram, Cheshire
I can not find anyway for you to make improvements your customer service is one of the best I have used. I ordered at 1.45pm and the delivery arrived the following day at 9.30 am, Communication was fantastic with the email to advise exactly when this would be delivered.

The bundle that I brought is perfect for beginners and really good value for money.

Many Thanks

Lisa, Romford
I have to tell you I was impressed at how much contact was made by yourselves and the delivery person.

We have put our first batch of eggs in and we're waiting patiently

Many thanks

Iris, Stirling
We would like to take this opportunity to sincerely thank you for making our first Brinsea incubator a great investment for our farm. We received our first batch of chicks out from the incubator yesterday and despite this being our first attempt, we got great results and this is very encouraging.

We think this achievement would not have been realized without the great support you gave and the great incubator from the incubator shop. We now understand how to use it and believe our next batch will even be better. We are confident to recommend the Brinsea incubator and some of our friends are already interested to contacting you. Thank you.

Gladys, Kenya
I'm very pleased with the service from The Incubator Shop. I bought a quality incubator at the best price I could find, with super fast next day delivery. I would highly recommend using this online shop, and will definitely use again and again.
Julie Shoveller, Ashford, Kent
Sehr geehrte Damen und Herren,

ich war mit der Abwicklung des Auftrags voll und ganz zufrieden, und wähle
Sie gerne erneut
als Online Shop. Die Lieferung nach Deutschland war wirklich erstaunlich
schnell. Ihre Preise
sind wesentlich günstiger als Shops im deutschen Inland. Daher hier ein
großes Lob.

Ihre Webseite ist übersichtlich und informativ.

Machen Sie weiter so.


Mit freundlichen Grüßen

M Weber, Germany
Just to let you know I have been very pleased with the service I have received from expert advise and the products all run on my 12volt system just fantastic, delivery super fast don't change a thing
Sandra Morley, England
I felt that I must respond and let you know what excellent service I have received from your company recently. Although I requested free delivery (up
to 5 days) I received the item the following day, and also in the allotted timescale. I was more than impressed with the service and the item is as expected. I would definitely recommend you to friends. Thank you very much. A*****

Carrie Levine, England
Superb service and excellent quality products, website is brilliant as well!
Keep up the good work, I will be ordering from you again!

Julie Hughes, West Midlands
Io sono pienamente soddisfatto su tutti i servizi da voi forniti i tempi di consegna i migliori mai capitati!!

Grazie

Maria Zema, Italy
You've hit the ball out the park! Incredible!

Tracy, Wales
I have used your company on a number of times now and I am very happy with the service you give

Thank you

Mr Errington, England
I have bought 2 incubators from the incubator shop & they have been exactly as they said they are very good for the money. The service is fist class as well I would recommend this business to any one looking for poultry stuff cheers both of you
J Rafferty, Ireland
Just a quick note to tell you that 5 out of 7 eggs hatched in my little incubator the chicks are growing on well under the brooder in a large cardboard box. It's a super kit so good my friend has borrowed my candler which was included because it's so much better than hers

Jan Rout, England
A prompt reliable service. Happy to have been able to do business with the Incubator Shop and recommend the product and services. Thank you.

Jeffrey Woodward, London
El envío llegó en perfecto estado y en el tiempo estimado. Ya me han nacido los primeros pollitos,por lo que estoy encantado. Recomiendo vuestros productos a mis amigos.
Jesus, Asturias
I started off with semi automatic incubators, and had so much help and guidance from Tony at The Incubator Shop, Since then, I have moved on to cabinet style ova-easy's, once again, the support and help was second to none. Every help was given to iron out problems, the man is a true gentleman, who obviously values his customers. I have recommended others that have bought from The Incubator Shop, and if ever anyone tells me they are looking for a new incubator, I always send them to Tony and Mike.

Moira Matravers, Devon
I have 8 eggs in my incubator at the moment have hatched a few to date, wonderful, I love my chickens

Elizabeth, Kilwinning, Ayrshire
Very good service, delivery was in a couple of days, kept up to date with the delivery company, and much cheaper than the local agricultural merchant
Richard Thomas, South Wales
I have no negative feedback, the delivery was within 2 days, you kept me informed all the time as to the deliver progress. Packaging was very good and product in superb condition. All I can say is fabulous service. I will be ordering again from you and will recommend to friends.

Carole , England
Great advice given about egg hatching, prompt dispatch of order. Company has the human touch - would thoroughly recommend to anyone. I'm already back buying more items!!

Mrs Powell, Somerset
Excellent service. Friendly helpful sales staff. Prompt dispatch of order. First class after sales service and information. I would use this company again and recommend it to others.

Mrs Watkins, France
Just great products at competitive prices. The after sales service is first class and nothing is too much trouble. What a super outfit and should be the first choice every time.

John Baker, Old Basing, Hampshire
I work on The One Show on the BBC and enlisted the help of Mike and all the helpers at the Incubator Shop for our one hour Friday Easter show with Russell Brand. We had an item with an incubator where we were attempting to hatch a chick live on air (which actually, somewhat surprisingly, we managed to pull off!). Logistically for this to happen we needed to purchase one large incubator for our studio as well as two portable incubators in which we could transport the fertilized eggs to us here at the BBC.

From start to finish I couldn't have asked for a more friendly or helpful service. Mike and the team were on hand twenty four hours a day to coach me through the details of this project, advising on incubators, treatment of the eggs and also post-care. They were an absolutely vital part of the process of our 'egg project' and without their expertise I am in no doubt that the success we achieved would not have happened without their help.

From the speed at which the incubators got to us, their cost, and their ready-on-hand advice around the clock, the service provided by The Incubator Shop is most definitely one I could not praise further. Anyone interested in getting involved in this area should approach this company as their first port of call.

Gemma O'Neill, Researcher, The One Show.
Fantastic service when I actually put my order in my item was out of stock but you still managed to get to me with in four days would certainly use you again many thanks dawn

Mrs Dawn Jennings, Devon
Just a note to say thank you, I placed my order Wednesday afternoon, and the incubator arrived Saturday morning in France in one piece and ready to go, Brilliant service, I wouldn't hesitate in using you again or recommending you to a friend.

D Moseley, France
Really good, friendly advice which was great as I was buying on behalf of my father. Genuinely helpful and just as good with aftersales support where a lot of others fail. Would certainly use again, and again, and again!

Rebecca Marfo, London, UK
I placed my order on Saturday night & the order was with me by Tuesday; fantastic service, I have even commented on this on the Omlet forums. Many thanks! Emma

Emma, Cornwall
Thanks for the great service, will definitely use you again and recommend you.
Adrienne, Warrington
Excellent service and advice provided.
Brilliant, would recommend to everyone!

Sandy, Somerset
Salve!! ho mandato a ritirare una piccola incubatrice piu\' alcuni accessori, devo dire che all inizio ero un po detubbante visto che io abbito in italia e quindi molto distante dalla vostra azienda, ma nonostante ciò ho fatto un piccolo ordine e devo dire che sono rimasto davvero contento del servizio e sopratutto dell asistenza datami fino all arrivo del pacco...per questo che voglio fare all azienda "the incubator shop" i miei complimenti per la assoluta SERIETA ' E PROFESSIONALITA' dimostrata....COMPLIMENTI ....SALUTI MARIO
Mario, Catania
Always totally reliable, friendly and helpful. All-round great buying experience. Been back several times and never been disappointed. Highly recommended.

Viv B-H, Somerset
Je vais recommander votre site a mes amis!


Sylvain, Le Chesne
Incubator arrived today, checked and appears ok. Thanks, one of the fastest deliveries from the UK.

Rob, Ireland
I ordered an incubator and heat lamp on line on a Monday and by Wednesday of the same week I received my goods delivered FREE (no postage). I am very impressed by this company's excellent service and shall not hesitate to recommend them.


Len, Bagber Common, Sturminster Newton
many thanks , great service, incubator up and running , thank you again.
Helen, Penzance
FULL MARKS FOR AN EXCELLENT & PLEASANT SERVICE. I HAVE PURCHASED SEVEN INCUBATORS IN NINE MONTHS AND NOT HAD ANY PROBLEMS. I ALSO HAVE PURCHASED A GREEN FROG DESIGN CHICKEN COOP WITH AN AUTOMATIC DOOR I HAVE FOUND THIS TO BE EXCELLENT AND SO EASY TO CLEAN. ALL ABOVE WERE PURCHASED FROM THE INCUBATOR SHOP

George, Darlington. County Durham
I was really impressed with your customer service - both with my pre-sales inquiry and after-sales support. I wouldn\'t hesitate to recommend you to friends or family looking to buy an incubator!

Dave, Shropshire, UK
Absolutely outstanding service! I would recommend anyone who is interested in hatching eggs to use The Incubator Shop for their supplies, and also for the friendly and helpful advice which is freely available.

Amanda Wright, Cheshire
Good Value and fantastic speedy delivery


Bee, Cornwall
Ayer nos llegaron las incubadoras, el paquete venía bien, llegaron perfectamente y ya están montadas y estamos probandolas, espero que dentro de unas semanas podramos ver los resultados.

Muchas gracias por su paciencia, por el trato que nos han ofrecido y por el regalo que venia en el paquete. Nos encargaremos de hacerle publicidad por españa, esperando que dentro de poco tengan mas clientes.


Manuel, La Coruña
Muchas gracias por tus aclaraciones, son muy útiles.

Hemos colocado ya varios huevos de ganso, esperaremos los 31 días necesarios para ver los resultados.

De nuevo, muchas gracias.

Raquel, Valladolid
Just to let you know I took delivery of my order at 1130 hours today Thursday 16th October, thats incredible service, thank you!
J S Morgan, Dyffryn Ardudwy
Just a quick note to thank you for your assistance on the phone yesterday and the speedy delivery that I received today. Truly excellent service and I'm sure that I'll be back for some more as I start hatching!
Ashley, Ravensden
Thank you for an easy transaction, all the help and advice you gave and for replying to my questions so promptly.

Pleasure doing business with you, if i require anything else i will be in touch.

Steph, Ludlow
Just to thank you for the very prompt delivery of our order of an Incubator. This arrived yesterday almost on the dot of your estimated arrival for it. Must say we were very impressed with your service. Thanks again.

Chris, Somerset
Hi, just wanted to say what a fantastic service you provide, i ordered my goods late Monday evening and they were here by 8 am on wed morning.

Service like that means that i would never go anywhere else!

I've now purchased my incubator and brooder from yourselves.

I will definitely be passing on your details to my friends.

Fantastic, thanks.

Sadie, Ware
I have received my TLC4 Incubator at 11am this morning.

I just wanted to say that your Service is Excellent, from my first contact with you and your service throughout has been brilliant.

I will definitely be recommending your Company to any others who are looking to purchase an Incubator.

Once again a big thank you and here's hoping my Incubator will save many many more Hedgehogs over the coming years.

Hedgehog Rescue, Derby
Just to give you some feedback to say we have hatched 3 separate batches of eggs - 6 of which were bought off e-bay with this little incubator we have had 100% successful hatching and are absolutely delighted we decided to buy it.

Thanks!

Peter & Jane, Dumfries
Most impressed with your efficiency - on delivery of incubator will leave feedback. Thank you for your communciation especially as it being on a Sunday!
Sara, Strathcarron
Volevo congratularmi per la celerità con cui è arrivato il pacco, con l'incubatrice R-COM KING SURO 20 ordinata il 21.03.2011 appena tre giorni, direi che sono abbastanza soddisfatto, l'ho montata in tutte le sue parti, ,e messa in funzione affinché si stabilizzano i valori preimpostati dalla casa costruttrice .

Perfetto ,ricevuto e scaricato le istruzioni in italiano, la ringrazio immensamente.

Distinti saluti!

Michele, Livorno
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